Privacy policy

Last Updated: May 2026

Welcome to Elora Pure (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDPA), 2023.

1. Information We Collect

To provide you with a seamless shopping experience on www.elorapure.in, we collect the following:

  • Personal Identifiers: Name, shipping address, billing address, phone number (+91 91130 17657), and email address.

  • Transaction Information: Details about the products you purchase and payment status. We do not store credit/debit card numbers.

  • Technical Data: IP address, browser type, and device information used to access our store.

2. How We Use Your Information

  • Order Fulfillment: To process payments, arrange shipping, and provide invoices.

  • Communication: To update you on order status or respond to customer service inquiries.

  • Security: To screen for potential risk or fraud.

3. Cookies

We use cookies to enhance your experience, such as keeping items in your cart and understanding how you interact with our site. You can choose to disable cookies through your browser settings.

4. Third-Party Services

We share your information only with necessary partners:

  • Shopify: Our e-commerce platform provider.

  • Logistics Partners: Indian delivery services to ship your orders to your doorstep.

  • Payment Gateways: Secure Indian payment processors for all transactions.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your information. Your data is stored securely and accessed only for the purposes outlined in this policy.

6. Your Rights

Under Indian law, you have the right to access, correct, or request the deletion of your personal data. You may also withdraw your consent for marketing communications at any time.

7. Contact Information & Grievance Redressal

For any questions or to exercise your data rights, please contact:

Chandana (Founder & Grievance Officer)
Address: No 246/247, Brahma Devara Gudda, Ullal Upanagar, Bangalore 560056 Email: chanduchandana2103@gmail.com
Phone: +91 91130 17657