Shipping policy

Here is the comprehensive Shipping Policy for Elora Pure, designed to be clear, professional, and customer-friendly.

Shipping Policy

Last Updated: May 2026

At Elora Pure, we are committed to delivering your wellness and fine jewelry essentials as quickly and safely as possible. We partner with reliable courier services across India to ensure your order reaches you in perfect condition.

1. Order Processing Time

  • All orders are processed within 1-2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

2. Shipping Methods and Delivery Timeframes

We offer standard insured shipping for all our products.

  • Bangalore & Karnataka: Typically delivered within 2-3 business days.

  • Other Metros (Delhi, Mumbai, etc.): Typically delivered within 3-5 business days.

  • Rest of India: Typically delivered within 5-7 business days.

3. Shipping Costs

  • Orders above ₹[INSERT AMOUNT, e.g., 999]: Free Shipping across India.

  • Orders below ₹[INSERT AMOUNT]: A flat shipping fee of ₹[INSERT AMOUNT, e.g., 60-99] will be applied at checkout.

  • Cash on Delivery (COD): An additional COD handling fee of ₹[INSERT AMOUNT, e.g., 50] may apply to cover secure payment processing.

4. Tracking Information

Once your order has shipped, you will receive an email and/or SMS containing a tracking number and a link to our logistics partner's website. You can follow your package’s journey in real-time.

5. Delivery Issues and Delays

  • Address Accuracy: Please ensure your shipping address and phone number are correct at the time of checkout. We are not responsible for deliveries to incorrect addresses provided by the customer.

  • External Delays: While we strive for timely delivery, delays may occur due to extreme weather, public holidays, or logistics issues beyond our control. We appreciate your patience in these rare instances.

  • Damaged Packages: If your package arrives visibly damaged, please take photos before opening it and contact us immediately at chanduchandana2103@gmail.com.

6. International Shipping

Currently, Elora Pure only ships within India. We are working hard to bring our curated wellness and jewelry collections to the rest of the world soon.

7. Contact Us

If you have any questions about the status of your shipment, please reach out to us:

Elora Pure Support Email: chanduchandana2103@gmail.com WhatsApp/Phone: +91 91130 17657 Address: No 246/247, Brahma Devara Gudda, Ullal Upanagar, Bangalore 560056